Last updated: 19 November 2025

This Privacy Policy explains how Carsnitch Ltd ("we", "us", "our", or "Carsnitch") collects, uses, stores, and protects your personal information when you use our website or services.

Carsnitch is a trading name of Carsnitch Ltd, Company Number 13265671, registered at: 71–75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.

Carsnitch Ltd is an Introducer Appointed Representative of Finset Limited. Finset Limited is authorised and regulated by the Financial Conduct Authority, FRN 987805. Carsnitch Ltd's FCA Reference Number is 971327.

Our ICO Registration Number is ZB033082.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information you provide directly

• Name
• Contact details (email address, phone number, address)
• Vehicle preferences or enquiries
• Any information submitted through forms on our website

1.2 Information we collect automatically

When you use our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Cookies and tracking technologies (see Section 8)

1.3 Information received from third parties

As an Introducer Appointed Representative, we may receive limited information from:

• Finset Limited (e.g., confirmation of referral or application status)
• Marketing partners or advertising platforms
• Analytics providers

We do not receive full details of your finance application or credit file, as these are managed by Finset Limited and lenders directly.

2. How We Use Your Information

We use your data for the following purposes:

• To respond to enquiries submitted on our website
• To introduce you to Finset Limited for finance services
• To maintain internal records and improve our services
• To analyse website performance and user behaviour
• To comply with legal or regulatory obligations

We do not provide financial advice and do not make lending decisions.

3. Lawful Basis for Processing

We may process your personal data under the following lawful bases:

• Consent – when you submit a form or request contact
• Legitimate interests – improving our website, preventing fraud, understanding visitor behaviour
• Legal obligations – complying with regulatory or audit requirements
• Contract – where processing is necessary to fulfil an enquiry or introduction

4. Sharing Your Information

We may share limited personal information with:

4.1 Finset Limited

As part of our role as an introducer, we may pass on your contact details so they can discuss finance options with you.

4.2 Service providers

Trusted third parties who help us run our website and operations, such as:

• Website hosting
• IT support
• Analytics tools
• Marketing platforms (e.g., Google, Meta, email providers)

4.3 Legal and regulatory authorities

If required by law, regulation, or to protect our rights.

We do not sell your personal data to third parties.

5. International Transfers

Some of our service providers may transfer or store personal data outside the UK or EEA. When this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Equivalent data protection measures

6. Data Retention

We will only keep your personal data for as long as necessary to:

• Fulfil its purpose
• Meet legal or regulatory requirements
• Resolve disputes or enforce agreements

Typically, enquiry data is retained for up to 12 months unless a longer retention period is required by law.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time (where consent is the lawful basis)

To exercise any rights, see Section 11.

8. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Analyse website traffic
• Deliver personalised advertising (where applicable)

You can manage cookie preferences through your browser settings or via any cookie banner provided on our site. For more details, we can provide a separate Cookie Policy upon request.

9. Security

We take data security seriously and use appropriate technical and organisational measures to protect your personal information, including:

• Encrypted connections (HTTPS)
• Access controls
• Secure data storage
• Regular monitoring and updates

However, no method of transmission is 100% secure.

10. Links to Third-Party Websites

Our website may contain links to external websites (such as Finset Limited). We are not responsible for the privacy practices of those sites. We encourage you to review their Privacy Policies before providing personal information.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:

Carsnitch Ltd

• Email: francisca@carsnitch.co.uk
• Phone: 07915 604320
• Address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom

If you are dissatisfied with our response, you have the right to contact:

Information Commissioner's Office (ICO)

• Website: www.ico.org.uk
• Phone: 0303 123 1113

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date.